Shop FAQs
Here are frequently asked questions for shop.

FAQ DETAILS

Here are details about faqs

  • What are the advantages of selling on MalawiMart?

    MalawiMart is the market leader in Malawian e-commerce, with the broadest online reach and the highest level of trustworthiness. We are the strongest partner to take your products to customers all over Malawi, with thousands of registered customers, thousands of daily page visits, and the lowest cost of doing business. We hold sales events that give every seller an equal chance to expand their online business.

  • How do i sell on MalawiMart and earn money?

    To sell on MalawiMart, follow these steps:

    Go to seller.malawimart.com and create an account.

    Organize your products into distinct product categories.

    Pack the product and mark it as "Ready to Dispatch" when you receive an order. The product will be picked up and delivered to the customer by our logistics partner.

    MalawiMart will settle your payment within 7-15 business days after your order has been successfully dispatched, depending on your seller tier.

  • How do i sell on MalawiMart and earn money?

    To sell on MalawiMart, follow these steps:

    Go to seller.malawimart.com and create an account.

    Organize your products into distinct product categories.

    Pack the product and mark it as "Ready to Dispatch" when you receive an order. The product will be picked up and delivered to the customer by our logistics partner.

    MalawiMart will settle your payment within 7-15 business days after your order has been successfully dispatched, depending on your seller tier.

  • How do i sell on MalawiMart and earn money?

    To sell on MalawiMart, follow these steps:

    Go to seller.malawimart.com and create an account.

    Organize your products into distinct product categories.

    Pack the product and mark it as "Ready to Dispatch" when you receive an order. The product will be picked up and delivered to the customer by our logistics partner.

    MalawiMart will settle your payment within 7-15 business days after your order has been successfully dispatched, depending on your seller tier.

  • How do i sell on MalawiMart and earn money?

    To sell on MalawiMart, follow these steps:

    Go to seller.malawimart.com and create an account.

    Organize your products into distinct product categories.

    Pack the product and mark it as "Ready to Dispatch" when you receive an order. The product will be picked up and delivered to the customer by our logistics partner.

    MalawiMart will settle your payment within 7-15 business days after your order has been successfully dispatched, depending on your seller tier.

  • How do i sell on MalawiMart and earn money?

    To sell on MalawiMart, follow these steps:

    Go to seller.malawimart.com and create an account.

    Organize your products into distinct product categories.

    Pack the product and mark it as "Ready to Dispatch" when you receive an order. The product will be picked up and delivered to the customer by our logistics partner.

    MalawiMart will settle your payment within 7-15 business days after your order has been successfully dispatched, depending on your seller tier.

  • Who sets and decide product prices?

    You will set the price of your products as a seller.

  • When will I be able to begin selling?

    You will begin listing your goods and sale until all of the requisite documents have been checked and your seller profile has been completed and approved.

  • Who is responsible for my products' delivery?

    The product will be picked up from you and sent to the customer by our logistics partner. All you have to do now is make sure it's packed and ready to ship.

  • When will I be paying and how will I be paid?

    Deposits or Cheques can be used to transfer funds directly to your bank account. And depending on your seller tier, Microbiz will settle your payments in 7-15 business days.

  • What are the minimum number of products required to begin selling?

    To begin selling on MalawiMart, you must have at least one unique product that is brand new and not prohibited from being sold on the site e.g. Smoking Accessories, Tobacco, Liquor etc.

  • Will I have to pay a fee if I list products on Microbiz?

    No, Listing your products on Microbizmw.com is absolutely free. Microbiz does not charge a fee to list product inventory on the store. Only that, when you sell something, you just have to pay a small fee as a commission to Microbiz. However, If you want to give your brand or product a boost to increase the visibility we have an Advertise with Us program that can help expand the company's presence and footprints.

  • What is Commission fee and how much commission is charged?

    A percentage of the order item amount of your product is charged as a commission fee. It varies depending on the category and vertical/sub-categories.

  • Please have an example of how to calculate costs.

    Here's a simple example that shows a sample for the above estimate.

  • What exactly is Listing?

    Filling out all of the appropriate details and adding photographs of the product so that a consumer can make an informed purchasing decision is referred to as listing a product.

  • How do I list my products on Microbiz?

    We will show you how to list your products on our website in a step-by-step process. It is essential to choose the best category for your product to be listed in because it will help customers find your products more quickly. You will be asked to include product details such as size, model, color, and so on, depending on the category you select.

  • How can I set the price of my products?

    When pricing goods on Microbiz, please account for the relevant Marketplace Fee and provide a reasonable margin to arrive at the Selling Price.

  • How do I manage my orders on Microbiz?

    We make it very simple for you to handle your orders through our seller dashboard. When a customer places an order, we will notify you via email. You must pack the order and keep it ready for dispatch within the time frame specified by you, and you must notify us through the seller portal. This will notify our logistics partner that the product is ready for pickup from you.

  • Is packaging provided by Microbiz?

    We have a network of the industry's best packaging content suppliers. We will put you in touch with them to get high-quality packaging that will please your customers and keep your goods safe.

  • May I get assistance with catalog creation (product photos, banners, descriptions, etc.)?

    Yes, we are pleased to assist you at every point of your relationship with us. We assist you in connecting with industry experts to create your catalogs. With the assistance of our design and catalog partners across Malawi, you can have appealing images and crisp content produced at unbeatable prices.

  • How will a design and catalog partner assist me?

    For your product catalog, our catalog partners create high-quality images of your items as well as concise product details. A strong catalog helps your customers appreciate your goods and increases your sales. Here is a list of cataloging partners. Here is a list of design and cataloging partners.